Reference

phk303 Legal And Your Account Path

phk303 Legal sets out how we handle account access, payment records, personal data and policy requests for you in Indonesia.

Account policyWallet recordsPhone verificationLocal-law access
phk303 phk303 Legal And Your Account Path
POLICY HELP ROUTES

Get Legal Help Near Login And Cashier

A clear contact route helps when a Legal question affects your account or wallet record.

Account access Use the support route beside login when phone verification does not match your account…
Wallet records For DANA, OVO, GoPay or QRIS questions, provide the payment reference and the date…
Policy requests Ask through the same support path when you need a copy, correction or clarification…
DATA CARE DETAILS

How We Handle Legal Requests

Legal requests work better when each record has a clear purpose. We use account details for access checks, payment references for reconciliation, and security signals to protect the account from unauthorised use.

Data purpose

We use your phone number and account details to complete access checks, connect a payment reference to your account and respond to a Legal request. We do not need your wallet password when checking a DANA, OVO, GoPay or QRIS receipt.

Cookie choices

Cookies can remember session behaviour and help the Legal page load consistently on mobile or desktop. If you clear them, login may ask for another account step. Contact us if a cookie-related setting changes how you reach policy text.

Account security

Keep your phone access private and avoid sharing login codes. We may use phone verification and account details before discussing a record or changing it, which helps separate your request from an unknown person’s request.

Record retention

Payment references, access events and support messages may remain available for operational, security or legal reasons. The relevant retention period depends on the record and applicable law; ask us which category applies to your request.

Correction requests

If your name, phone detail or account record needs correction, tell us which field is wrong and what should replace it. We may request a matching account step before making the change, especially when payment history is involved.

Data contact

Send Legal questions through the support route near login or the cashier path, with a short description and relevant reference. We will explain the next step for access, deletion, correction or a copy request where local law permits.

Questions About phk303 Legal Terms

These Legal answers cover the questions we expect you to ask before opening an account or sending a policy request. They address local access, personal data, cookies, payment references, account corrections and contact steps. If your situation is different, use the support route beside login or the cashier area and include the relevant reference without sharing a password.

Our Legal policy covers account access, phone verification, payment records, personal data, cookies, account security, retention and requests for correction or access. Eligibility depends on local law, so the policy applies only where local law permits access from your location.

Yes, phone verification can be required before account access or before we discuss a sensitive account record. Keep your phone details accurate, and contact support near login if the verification step does not match your account.

We use the payment reference, amount record and date shown in the cashier trail to connect a DANA or QRIS transaction with your account. We do not ask for your wallet password, and a receipt check may be needed before a related request is handled.

You can request a correction through the Legal support path. State the field that is inaccurate and the replacement detail, then complete any account verification we request. We assess the change against the applicable policy and local law.

Cookies can support login sessions and page behaviour on mobile or desktop. Clearing them may remove a session and lead to another account step. If cookies affect access to the Legal page, contact us with your device path and the error shown.

Retention depends on the record, its operational purpose, security needs and applicable law. Payment references, access events and support messages may be retained for those reasons. Ask through the policy contact route which record category relates to your request.

Use the support route beside login or the cashier area and state that your question concerns access from Medan. We can explain the relevant account step and location condition; access depends on local law and is available only where local law permits.